Collaboration in Conversation Design
The Future is Spoken presents Daniel Suissa and Ilana Meir as this week's guests.
Ilana Meir is a Conversation Designer at Facebook Reality Labs. There, she works with a cross-functional team with AR/VR technologies, namely Oculus and Portal. Ilana approaches her work with a cultural lens: first seeking to understand the cultural underpinnings of behavior in a space and then how a new product will affect them. For her contributions to the design field and voice community, Speech Technology magazine named Ilana a "Speech Technology Luminary”.
Daniel Suissa is a software engineer at Facebook Reality Labs, working on knowledge bases for conversational AIs focusing on media-related interactions. He previously helped build the personal finance manager Exeq (acquired by RetailWorx), helping young folks understand their spending and connect with their favorite local merchants. Daniel comes from a background in data representation and understanding from the IDF, where I led a team of analysts that advised military leadership on resource management & strategy.
Starting with their own experiences, they end up discussing collaboration in conversation design.
Tune in now!
[00:01:39] Ilana’s journey towards conversation design
[00:03:01] Daniel’s journey into conversation design
[00:05:34] how does the Interaction between designer and developers look?
[00:10:11] Learn from Daniel’s experience how developers can adapt to user-centered approach
[00:11:33] How is designing for scannability different from listenability?
[00:13:31] Information Architecture in conversation design is key
[00:19:53] What is fun about working as a designer with a group of developers?
[00:21:11] Best practices to get into conversation design space
Learn about Illana at
Learn more about Daniel at
If you enjoyed this episode of The Future is Spoken Podcast, then make sure to subscribe to our podcast.
Follow Shyamala Prayaga at @sprayaga